Apr 302008
I’m telling you, sample sales are moving online. Rue La La is another new one that Tiff from TSF send to me.
Rue La La is… an exclusive, invitation-only online destination where Members discover premier-brand, private sale Boutiques, each open for just a brief window of time.
We hope to bring our Members a welcoming shopping experience full of discovery and pleasure. Our focus is a well-edited collection of sought-after offerings from the best brand names in the world — combined with helpful service.
Membership is free. It’s also invitation-only.
The sales are 2 days long and they include some heavy names like Fendi and Balenciaga. As with them all, leave a comment with your real email address and I will invite you.
91 Responses to “Oh Rue La La”
Comments (91)
Would love an invite, if you still have one handy!
hi – can you please invite me? love shopping sample sales!!
I would love an invite
i would love an invite i require some shopping therapy
thank you so much.
And your site rox!
can i have an invite!
I would love an invitation! Thank you!
me too!
Me too. Thanks, Anita!
I think I got everyone so far. Please let me know if I’ve forgotten you
Please invite me too! Thank you!
Hi Anita … it was great to meet you at the Elle Show! I would love an invite if you have any left!
Cheers!
Don’t they only ship within the US? I think you would need to set up a mail forwarding service to take advantage of their deals. Their billing info also only accepts US addresses.
Hi! Please invite me!
can i get an invite? please and thanks!!
I would love an invitation!
love your blog.
i would love an invite too!
Oui, svp. I’d love an invite. Great meeting you at Buy Design.
States only eh. Kinda looks like that even though it’s not stated in the FAQ. boo
Would love an invite. Thanks.
If this is available in Toronto I would like an invite. Thanks!
Hey! I like your blog and I see I need to make a habit of visiting it! I would love an invite to Rue La La, if thats possible.
Thanks!
aspiring to balenciaga and would greatly appreciate an invite. Thanks for your help!
if you still could fit me with an invite it would be awesome!!!
I would love an invitation as well. Thanks a lot!
This sounds fabulous! I would greatly appreciate an invite.
Please invite me, plz plz
Yes please!
I would luv an invite as well…. please !! Thnak you, I luv sales as you do.
I would love the opportunity!!!
Thank you.
Send the invites to the latest bunch. Sorry about the delay, I was in Vegas
Would love an invite! Thanks in advance!
I’ll check it out..
thank anita~!
thankx anita
Please send me an invite…thanks!
Would love an invite Anita! Thanks!!
hey i would love love the invite!
Please send me an invite!! Yahoo!!!
Did you say Balenciaga???????? Please invite me!!! You should also check out Hautelook.com a friend just told me they are having a 65% off Diane Von Furstenburg sale tomorrow
Could you please send me an invite! thanks!
done for the last 3
please send me an invite
could i get an invite too?
matthewj51986102@aim.com
[:
Hi – surfed into this site and was wondering if I could get an invite to rue la la.
Thanks!!!
Hi~I would love an invite!
Thanks!
hello there, would LOVE invite to rue la la please.
Thx xo.
Hello! Me too.
Hello. Please send me an invite to Ruelala.com. Thanks in advance.
Hello. Please send me an invite to Ruelala.com. Thanks in advance.
i would love in invite if still available :]
Hey, thanks for doing this for everyone that would like to get in…that’s pretty cool of you. And yes, may I also get an invite? Thank You!!!!
Can I have an invite if they are still available?
Thank you so much in advance
I would love an invite.
I would love an invite too
Is it still possible for you to send me an invite?
Thanks in advance!
I would love an invite if it’s still possible.
Thanks!
Me too, if possible. Thx.
Would LOVE an invite! Thanks.
Please invite me
please invite!
I would love an invite. thanks you in advance
Do you have any invitations left? Would you mind sending me one? Thank you!!
wow! great information!!! if you have any invites left, can you please please send me one as well?? wow this is crazy!! Thanks soo much!
Hi! Would love an invite if you still have some. thanks!
i’d like an invite pleasseee :]
Anybody still need invites? I am a member and it looks like the leader left the building:). Email me at vickilemay@yahoo.com and I’ll send you one.
Anybody need invites to:
Gilt Groupe
Rue La La
Editors Closet
Ideeli
Reagents Secret
Email me: dresssimply@gmail.com
Would love to be added to the invitation list.
please invite me to this site to
Thank you
An invite would be well appreciated! THANX!!
hello If you are still sending invites I would love one
Hi ! I would love if you could invite me pleasE:)
my email is britty_vw@yahoo.com
I would love an invite if still available!
oooh…me too, me too! thanks!
I would love love love love love an invite if still possible!
x.
I would love an invite as well…thanks!!
If invites are still available, I would love one
Please be careful with this website, they have HORRIBLE customer service. I have dealt with Hautelook and Gilt before and both of them were wonderful. I had one problem and had to contact customer service at Rue La La and they were not at all helpful and didn’t offer to fix anything. BE CAREFUL with this one. I recommend Hautelook instead. Go to their and sign up. They have wonderful customer service.
Hi!
May I have an invite to Rue La La?
Thx!
HI!
If you are still sending invites, I would love one!
My email is foreverweareone@gmail.com. THANKS!
Does anyone else need invites?
I would love an invite! maureenhunt@hotmail.com
Thanks!!
Invite please!
meghan3387@hotmail.com
Hey Ladies! May I please have an invite to Rue La La? Thanx.
I would like to be invited to Rue La La too.
I would love an invite!! Thanks!
I recently became a member of Rue La La and I was very excited when I first got the email saying that I would be able to join. I frequently shop at Gilt.com and couldn’t wait to see what they had to offer. My excitement has faded and turned into regret after placing an order with them. It’s been a true customer service nightmare.
I placed the order on Rue La La on 5/8 for two watches that I wanted to give my twin sisters for their birthday. After waiting about 4 days and not seeing any progress on my order, I decided to cancel it because the watches weren’t going to be here on time. I emailed customer service and asked them to cancel my order. I was told that they would try to cancel it but couldn’t assure me they would be able to. I was told I would be contacted within 24 hours with an update.
After waiting over 24 hours I sent another email regarding the cancelation and this time I was told that I would be contacted within 3-5 business days instead.
On 5/14, I received an email stating that my order was en route, but as I went to the UPS website to track the package a couple of days later, I realized that the sender had intercepted the package and requested it to be returned to them.
I waited a few days and saw on the UPS website a confirmation that the watches had been returned to the sender so I decided to contact them to make sure that they would be issuing a refund to my charge card. I was told by one of their representatives that the package appeared to be in their returns department as of 5/20 and that it took them 7-10 business days to process the refund to my charge card. In that email I was also told that I would receive a confirmation message once the refund was applied to my account.
On 5/22, I got an email regarding a credit applied to my card in the amount of $399.00. My order total was 807.95, which included two identical watches priced at $399.00 plus shipping. I contacted one of their concierges on 5/25 to ask why the credit was only for one of the watches and not both of them. On 5/26 I got an email saying that even though I ‘refused’ the package there was a processing time of 7-10 days for each item. After reading this, I thought the person who replied to hadn’t even taken the time to read my email carefully because in my message I explained that the package was intercepted and that the sender asked for it to be returned, and it never made it to my door. I was also told that my case had been forwarded to the returns department for further research, and they would contact me within 3-5 business days.
I then decided to call and talked to a supervisor. He was very polite but like every other time I speak with someone at Rue La La, he said that it was somebody else’s responsibility and not his or his department. He said that this was now in the hands of the vendor. He also gave me the number from someone in the corporate office. I left her a message a few days ago and have yet to receive a call or email from her.
I told the supervisor that I didn’t understand why if I ordered two identical watches at the same time, and they were shipped in the same package, they only processed the return and refund for one of them. His answer was pretty much that he didn’t know why because that wasn’t their area of responsibility.
Like I said earlier, I regret ever placing an order with them. Every time I speak with someone at Rue La La they say that it’s someone else’s responsibility. It seems that I have been dealing with 5 different companies rather than with one: the warehouse, the returns department, the vendor, the corporate office. There is no accountability. Their employees don’t understand that they are all one company working as a whole with the same goal of making your customers happy. I didn’t hear anything like “I’ll take ownership of this issue and make sure that it is resolved” or “I will follow up with the returns departments and I will call you back within a specific timeframe to give you an update”. I didn’t even get an apology! All I got was “It’s not up to us”, “We’ve already contacted them and it’s all we can do.”
I have learned my lesson and will not shop with them again. I hope that others learn from my mistake as well.
I still haven’t received my refund or even an email with an update. At this point I have no confidence that they will take care of the issue properly or even contact me within the specified timeframes. I think I may have to dispute the charge with my card company.
Please be warned and think twice before you place an order on their website!
i would enjoy an invite if possible! thanks!
Please invite me.Thanks
I would love an invite please! Thank you!